Installation & Configuration
Anda Bistari's engineers provide installation and consultancy services for the majority of products within our portfolio. Our dedicated team are highly skilled and, just as importantly, have hands-on product experiences that fits our partner’s requirement as per the end user.
Next Business Day & Same Business Day Support
Next Business Day On-site Service includes, from the date of delivery, a support service designed to assist in giving you peace of mind. Should the system develop a fault, our service team can place a service technician at the customer’s location after completion of the support procedures.
IT Outsourcing
We deploy IT resources with a strategic business outcome. By collaborating with us, you achieve a delicate balance of reducing your application environment costs and continuously innovating. You receive a peace of mind with our managed services, and 24/7 network & system maintenance.
Project Management & Consultation Services
We assist to assess your current project portfolio management processes and, in collaboration with you, we will also provide a tailor made consultancy programme that is scripted by our well trained professionals. We will also provide the roadmap for improvements and work with you to develop the implementation plan.
Technical Support & Hardware Replacement
Anda Bistari realizes the critical nature of your customers IT security products and have developed a unique advance replacement service to suit our partner time frame. In the event of hardware failure and other peripheral technical issues, we, Anda Bistari will immediately take the necessary action to get things in place. Customer and Integrity is our main concern!
info@andabistari.com.my
